TOC3 Australia

Please note that some of the client results we report have been achieved whilst working in association with other TOC practices. We only report results here where our practitioners have had direct responsibility for and caused the significant improvements to the client’s business.   

“I would not be in business today if it were not for TOC, some of my competitors crashed during this recent bitter recession. What’s more we are doing very well.

David Leach, Owner, Look Print, Sydney August 2009

“Some of the standout results (they are all standout, these are the real biggies) …

• I can sleep at night with the knowledge that the projects are where they should be and there is a workable plan for the completion of the home.
• Clients have a completion date that is real.
• I have been away on holiday twice since the implementation of our project board, this has been without the need to take a phone for fear of the need for my direction. More importantly upon my return everything is still in order.
• We have clients that are in their completed homes that consider us their friends after the process of building their home. They tell us their personal news and take delight in us sharing parts of our lives with them. This is a real breakthrough.”
• We recently won two national awards in our class for quality and we are building the homes 30% faster.

Kevin Norris, Owner Stonewood Homes, Matamata, New Zealand

“Everything is running smoothly in an unstressed environment”

“What’s more the reliability of the factory was a key factor in us winning new commercial business orders and we know we can produce them on time under the new system.

“If I had the time over he would have borrowed money from the bank to fund the project rather run the slow course of a 10 month mentoring program”.

Peter Clark, Owner, large custom kitchen manufacturer New Zealand

“The best thing about KI - You make the duct we want when we want it.”

Recent customer praise of Kavanagh Industries

“I have to spend less and less time on the factory floor trouble shooting and getting production to flow”

“We have lots more capacity now that we are better organised and can schedule properly.”

“We have a true pull system: The schedule comes from the customer. We do whatever they ask and resource accordingly”.

Aiden Kavanagh, Owner Kavanagh Industries, Sydney

“We are more confident in ourselves when responding to the market. Now we can quote dates and know we can deliver.”

Bruce Drummond, Owner and MD, Millbrook Furniture, New Zealand

"That’s truly amazing” Commenting on >75% reduction of WIP in less than 3 weeks and total elimination of back orders.

Grant Johnston: Managing Director, Best Bar Reinforcements, Melbourne

“We were averaging 74 tonnes per day now that has jumped to 87 tonnes per day after only 8 days”. (+18%)

Dragi; Production Manager, Best Bar Reinforcements, Melbourne